St. John's Riverside Hospital

Patient Care Coordinator, Emergency Department

Job ID
Facility Name
Position Type
Regular Full-Time
Hours Per Week
Work Shift
7pm-7:15am, workdays vary includes weekends and holidays
Posted Salary
$42.420 to $58.420 per hour based on experience


St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.


St. John’s has been an integral part of the community since the 1890's and its’ commitment to provide the community with the most advanced medical services available continues to be the hospitals’ vision, mission and value. St. John's Riverside Hospital built itself around an early foundation of nursing and community service. In 1894, the Cochran School of Nursing, the oldest hospital-based school of nursing in the metropolitan area, was founded, thus making the St. John's Nursing Staff more than just the backbone of the hospital, but the heart and soul. St. John’s dedicated nurses give superior attention to those who need it most with a strong emphasis on patient and family-focused nursing care.   


St. John’s Riverside Hospital staff is committed to making life better for all patients. The hospital continues to elevate the services provided with the goal of increasing the quality of  life for all who entrust St. John's Riverside Hospital to their care.


Personalized care together with advanced technology is what it means to be Community Strong



Are you an experienced Emergency Department RN looking to move up with your career?


The Patient Care Coordinator is a Registered Nurse who  helps facilitate and direct the delivery of patient care in the Emergency Department. This position participates in performance improvement/research activities; maintains professional practice standards and clinical expertise; and demonstrates leadership skills.  The PCC demonstrates core and unit specific competencies based on the patient population served, and in collaboration with and under the direction of the Nurse Manager , participates in the coordination/implementation of fiscal, human and other resources needed to provide patient care services.


Duties include coordinating, maintaining and enhancing the flow of patients through the Emergency Department. The PCC greets ambulances, communicates with paramedics, set up patients and assigns patients to Emergency Department Nurse. Maintains awareness of current number and acuity of patients in the Emergency Department proper and communicates with the Triage Nurse with respect to space available. Gives concise, comprehensive report to on-coming Patient Care Coordinator including status of room, critical patients within the Emergency Department, and in-house bed availability, pending admissions, transfer, etc. Assists with the coordination of bed availability with Admitting Department and Nursing Units. Directs ancillary staff to perform patient care assignment. Monitors and assures compliance with all regulatory protocols, including, but not limited to Stroke, Sepsis, Cardiovascular (HEART score), Notifications, CPS, Dog bites/rabies, Burns, Infectious disease and Law enforcement.


The PCC is able to perform all essential functions/responsibilities of the staff nurse as well as the additional functions including Demonstrates leadership skills in the coordination and delivery of patient care, develops, coordinates and provides direct care for specific patient assignment as required, communicates effectively with members of the health care team, patients and families in an effort to maximize the quality of patient care and facilitate a positive patient experience, coordinates and collaborates with other team members to facilitate effective throughput on unit, in collaboration with the NM and Nursing Director, organizes and directs the delivery of patient care services on assigned unit assuring appropriate levels of care are provided to patients based on acuity, coordinates the unit staff breaks and coverage as needed, supports and participates in the orientation of new personnel to the unit, communicates pertinent patient and administrative information to team members on all shifts, in collaboration with the NM and Nursing Director , monitors environment of care issues, assures adequate levels of supplies and that all equipment is available and in proper working order, notifies appropriate personnel as needed. Acts as a clinical expert, role model and resource for staff, assists NM in creation of staffing plans, develops work schedules for unit employees to ensure appropriate staffing levels and staffing mix are maintained, coordinates work as needed and assigns unit staff to specific tasks, participates in the QI process by identifying patient care issues and assists in developing, implementing and monitoring PI measures. Performs other related duties as required; performs unrelated duties in times of emergency.


Current NYS license and registration as a Registered Nurse. BSN degree preferred. Minimum of three (3) years experience as a staff nurse in an Emergency Department. BLS, ACLS, PALS required; CEN/CPEN Certification preferred. Previous leadership experience preferred. Active participation in ongoing professional development. Membership on hospital committees preferred. Effective communication and time management skills required.


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