St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.

St. John’s has been an integral part of the community since the 1890's and its’ commitment to provide the community with the most advanced medical services available continues to be the hospitals’ vision, mission and value. St. John's Riverside Hospital built itself around an early foundation of nursing and community service. In 1894, the Cochran School of Nursing, the oldest hospital-based school of nursing in the metropolitan area, was founded, thus making the St. John's Nursing Staff more than just the backbone of the hospital, but the heart and soul. St. John’s dedicated nurses give superior attention to those who need it most with a strong emphasis on patient and family-focused nursing care.   

St. John’s Riverside Hospital staff is committed to making life better for all patients. The hospital continues to elevate the services provided with the goal of increasing the quality of  life for all who entrust St. John's Riverside Hospital to their care.

St. John’s Riverside Hospital  is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, creed, color, national origin, sex, age, disability, marital status, or other legally protected classification in accordance with applicable federal, state, and local law.

Personalized care together with advanced technology is what it means to be Community Strong

 Under the direction of the Director of Patient Access, is responsible to provide assistance and support in the operation of the Patient Access functions of the hospital. Provide leadership and supervision to all assigned areas; oversees and evaluate the effectiveness of the services. Works in an integrated, harmonious manner with other team leaders and is flexible in leading other specialty teams within Patient Access. Managing and leading all aspects of registration to enable complete, accurate, and timely hospital billing—maximizing collectable and minimizing uncollectable accounts. Overseeing collection and auditing of registration information to ensure clean claims. Ensuring the quality and reliability of registration data system-wide. Developing, monitoring, and responding to a full range of financial, service, and quality indicators in all areas. Maintaining a system of management reporting that provides timely and relevant information to all employees with respect to registration and patient access responsibilities. Developing plans, goals, and implementation strategies in support of the organizational mission, vision, and business objectives. Assuring appropriate levels of understanding, awareness, and compliance with all applicable JCAHO, federal, state, and agency laws, regulations, guidelines, and professional standards. Reviews registration department operations to ensure compliance with JCAHO standards. Ensures the department complies with Hospital established policies, quality assurance, compliance programs, safety, environmental and infection control policies and procedures. Reviews Medicare Secondary Payer Questionnaire and Important Message from Medicare for compliance with CMS Regulations. Audits registration records for appropriate diagnosis codes and procedures, ensuring that written documentation supports the test ordered, diagnosis, and physician’s order. Works as a team member, including coverage of services and helping others as needed to contribute to the overall success of the department. Ability to adjust personal work schedule to meet the needs of the department. Maintaining appropriate staffing levels and administering the following: competency assessments, staff orientations, ongoing education programs, training of new employees, and development courses in all areas of responsibility.  Prepares and completes monthly staff work schedules to ensure adequate staffing levels within the department’s operational budget. Responsible for handling requests for vacation, personal time, and/or unscheduled absences. Prepares payroll and assists in maintaining department attendance records. Completes all special assignments as requested. Participates in Hospital staff committee meetings as required.

This is a Monday to Friday position 9am - 5pm with on call weekedays 5:30am - 10pm, weekends 8am - 1pm and overnights.

Bachelor’s degree in healthcare  or related field preferred.  A minimum of five (5) years of progressive experience within the hospital/healthcare business operations with at least three (3) years in significant healthcare management/leadership position. Excellent written and verbal communication and interpersonal skills. Ability to maintain the strictest levels of confidentiality.Team oriented. Excellent Customer Service Skills. Thorough awareness of applicable laws, guidelines, and professional standards such as CMS, EMTALA, and HIPAA. Comprehension of medical terminology and strong computer skills. Knowledge of coding and billing practices. Knowledge of insurance and pre certification requirements.